In an announcement on October 24, Phase One renewed and expanded their commitment to freedom in the selection of medium format platforms. All value-added warranties will now come with a free three-year Platform Change Guarantee. For three years after the purchase of any back with a value-added warranty Phase One owners will be able to change from their original platform free of charge.
As an additional commitment to openness, Phase One is introducing a Camera-Body-Supply Guarantee. If for any reason a photographer damages his or her camera body in a way that is not repairable by one of the manufacturer’s official repair centers, Phase One will supply the customer with a comparable replacement camera body within 10 working days. Moreover, the replacement will be made at the cost at which Phase One acquired the camera. This guarantee covers the Contax 645, the Fuji GX646 and GX680, the Hasselblad V, H1, and H2, and the Mamiya 645, RZ, and RB.