An Open Letter from Dave Gallagher, Capture Integration

Dear H Series Customer,

We know the Phase One H series backs have been workhorses.  The H25 product has been the backbone of my company from its outset and has been one of the finest products ever produced in the medium format digital photography marketplace.  Unfortunately this series, which was first sold in 1998, contains components sourced from other companies which are no longer available.  So I am very sorry to report that as of December 31st, 2011, Phase One will no longer offer H series repairs or service.

Capture Integration of course will continue to do our best to support our current customers with areas such as trouble-shooting, firmware issues, FW concerns, etc.  However, without repairs available through the manufacturer we will not be able to resolve major issues.

I understand this may come as unexpected news and was not part of many customer’s plans for the end of 2011.  So we have worked hard, both with Phase One and our leasing partner over the past several months, to create the best options possible in order to transition these customers to a new digital back that will maintain their present workflow.  Two of these options are listed on this page but we can tailor this to individuals in order to make sure we meet their current and future needs.

The discounts that we are offering today are up to four times the DB’s current value.   Importantly, they maintain compatibility with Capture One, lenses, and the present workflow.  The transition to these new products can be seamless; we are committed to making this as easy of a process as possible.  To show how committed we are, we’ve arranged a lease option at just $299/month and we will pay the first month’s installment, giving our customers more time to prepare for this transition.

Importantly, we have only been given these large discounts through the end of this year so this trade-in offer expires December 31st, 2011.  Please remember that purchases in 2011 can have a large tax advantage.  You should talk to your accountant to see how this could affect your current tax plan.

We are here to help make this transition as easy and painless as possible.  Please speak with your salesman or call 1-877-217-9870 to make your arrangements.

Sincerely,
Dave Gallagher
Owner, Capture Integration

Update/Clarification: “H Series” refers to the H5, H10, H20, and H25. This is not the same as “H Mount” which refers to a Phase One back made to mount to a Hasselblad H1, H2, or H4X camera (e.g. a P65+H). Only the older “H Series” backs (made between 1998 and 2004) are referred to in this article; Phase One’s support of the Hasselblad H1, H2, and H4X camera are not effected. If you have any questions we always welcome your call at 1-877-217-9870.

Technical Specifications

Leaf Aptus 22 PDF (Capture One Pro 6 supports the Aptus 22; this is not reflected in the PDF)
Phase One P40+ PDF